Atawasal app for iPhone and iPad
4.6 (
1456 ratings )
Business
Productivity
Developer: SMART CALL TECHNOLOGY L.L.C
Free
Current version: 5.10.6, last update: 1 month agoFirst release : 21 Jan 2024
App size: 43.84 Mb
Atawasal empowers agents and supervisors to manage, view, and reply to conversations across 15 channel platforms with our OneView Inbox
- Efficiently respond to all customer interactions without hopping between channels. Tie every customer conversation together, all from a single inbox.
- Invite other agents to your chat for group conversations and resolve issues quickly.
- Get app notifications for new requests, new messages, and SLA violations
- View user details, notes added by other agents, recent conversations, and other data during the chat.